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gigemaggs99
03-03-2009, 10:20 PM
Bert,
Hopefully you have a record of my account. I purchased the following NCAA items in the past.

vpncaa07-1
vpncaa07-2
vpncaa07-3
vpncaa07-4
vpncaa08c-1
vpncaa08c-2
vpncaa08c-3
vpncaa08n-1
vpncaa08n-2
vpncaa08n-3
VPNCAA09-1
VPNCAA09-2
VPNCAA09-3

I had them on my old PC, it was starting to die out on me so I copied these files onto my USB key and when my new Dell PC arrived I loaded them onto my new Harddrive. When I try and open them it asks me for the username's and passwords. I received them in emails a LONG time ago when I purchased them but I no longer have those emails. How do I proceed? Hopefully you have a record that I paid and if you could, please resend the emails with the usernames and password so I can access them.

Thank you sir.

gigemaggs99
03-05-2009, 08:18 PM
Any ideas?

I haven't seen a response in my email either. Please let me know how to proceed.

Thank you sir.

altonowens
03-05-2009, 09:20 PM
Good luck trying to get Sir Bert to help you. I've tried for four months to get a refund of 27.00, and I've left plenty of emails to Bert and Kobra. I have yet to here from Sir Bert. I keep getting emails to buy things but nothing else pertaining my lost funds. I will never buy from them again.

Kobra
03-05-2009, 09:28 PM
Any ideas?

I haven't seen a response in my email either. Please let me know how to proceed.

Thank you sir.

You will need to send a support ticket in to have the codes reset. Here is the link.

http://vgsports.helpserve.com/

Let Jon know you need your codes reset for NCAA. Make sure you let him know what products you have.

gigemaggs99
03-07-2009, 03:39 PM
Thank you sir, I submitted a ticket for this issue.